Shipping policy

 

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping charges are calculated at checkout based on your location and the selected shipping method. We may offer free shipping on qualifying orders during promotional periods.

Estimated Delivery Times

  • Kuwait: 1–3 business days

  • GCC Countries: 3–7 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

International Shipping

Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the product or shipping price.

Delayed or Lost Shipments

If your package is delayed beyond the estimated delivery time, please contact us. We will work with the shipping carrier to locate your order and provide an update.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review your claim and provide a replacement or refund if applicable.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: amazonmillion14@gmail.com

Business Hours: Monday–Saturday, 9:00 AM–6:00 PM